SHIPPING
EASTINDIA CRAFTS is committed to deliver your order with good quality and in a timely fashion.
Orders are delivered throughout the week except for Sunday or Public Holidays. Our business hours are Monday to Friday: 10am to 5pm. Orders are dispatched within 3 business days and shipping times are estimated anywhere between 3-10 business days depending on the location to be shipped in India. We only use reputable courier companies. If courier service is not available in your area we will ship your orders via Government registered Book Post or Speed Post.
Our products will be packed with good quality packaging material. If you find the package to be tampered with, please do not accept delivery. Please email us at vibranthues.in@gmail.com with photographs of tampered or damaged package mentioning your Order ID. If delivery has been accepted, it will be assumed to have arrived in a secure manner.
Shipping charges are extra as charged by courier agencies or government postal services. If more than one products are ordered shipping charge for each item is added up.
Our prices are inclusive of all taxes. We may levy addition charges for Octroi & Entry Tax if application in your region.
EASTINDIA CRAFTS is not liable for any delays in delivery by the Courier Agency/ Government Postal Service as it’s beyond our control. We only guarantee to handover the consignment within 3 working days from the date of the order.
All items in one cart will be shipped to one address only.
CANCELLATION
We will be able to accept a cancellation request any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out.
If unfortunately you have to cancel an order please do so within 24 hours of placing the order. If an order is cancelled before the order is shipped we will refund the entire amount within 5 business days. 100% of the value of the goods will be refunded, however in any case the total refund amount will not exceed the total amount paid by you.
RETURN POLICY
Buy with confidence! EASTINDIA CRAFTS takes utmost care and stringent measures to deliver all products to our customers in the best possible condition. However exchanges will be accepted only in the unlikely event of a manufacturing defect. Email us at vibranthues.in@gmail.com within 48 hours of receipt of the package. The products should be returned to EASTINDIA CRAFTS in the original condition or form received within 7 days of purchase. The products should be sent back in the original packaging with the bills and tags intact. Sarees that have the blouse piece cut, tassels made and falls stitched by you will not be exchanged. The shipping cost or any other expenses incurred to return the product will be borne by you.
Ship it to us in the original condition received at:
VIBRANTHUES.IN
C/O- EASTINDIA CRAFTS
G306, Raheja Residency,
Koramangala 3rd Block, Bengaluru 560034, Karnataka, India.
Ph: +91 96111 74450
If you have concerns about your order, please contact us at vibranthues.in@gmail.com and we will be in touch as soon as possible.